Studio · How Sabet works
The mechanics, in one place.
Drops, auctions, reserves, editions, certificates, shipping, live events — the whole flow of collecting on Sabet, so you never have to guess what’s happening or what comes next.
01
The basics.
Sabet is the official home for the studio’s work and the collectors who hold it. Every piece released here is certified, signed, and shipped direct from Los Angeles.
Three things happen on Sabet: drops go live (a new piece or batch of pieces becomes available), collectors buy or bid, and provenance gets recorded. Everything else — the live streams, the chat, the leaderboards, the world map — exists to make those three things feel like a community instead of a checkout flow.
You don’t need an account to browse. You do need one to bid, buy, watch drops, or claim a verified-collector status.
02
The five drop formats.
Every release lands in one of five formats. The format determines how you take ownership.
- Standard
- Fixed price, single piece, single buyer. First one to checkout takes it. No timer.
- Flash
- Fixed price with a hard close time. If it sells, it sells; if the timer hits zero with no buyer, it’s pulled.
- Auction
- Starting bid, increment ladder, anti-snipe timer. Highest bid at close wins. Card on file required to bid.
- Edition
- A numbered run of copies from a template piece. Each sale mints the next number in sequence. When the edition size sells out, it’s closed forever.
- Bundle
- Multiple pieces sold together as a set. Single price, single buyer.
03
How auctions actually work.
Auctions on Sabet run on the same mechanics serious auction houses use, adapted for the web. Here’s the full flow.
Placing a bid
When an auction is live, you’ll see the current top bid plus a minimum next-bid amount (= current top + the bid increment). Enter at or above the minimum. You need a card saved on file before your first bid because winning bids are binding.
Proxy max bids (the most useful feature)
When you bid, you can also set a maximum— the most you’d be willing to pay if pushed. The system then bids on your behalf automatically, only as much as it needs to keep you in the lead, never more than your max.
So if you bid $100 with a max of $500, and someone else comes in at $200, the system auto-counters them at $210 (their $200 + the $10 increment) and you stay winning. You only get to $500 if someone forces you there. Set it and forget it — no need to babysit the auction.
Anti-snipe (the timer extends)
If a bid lands inside the last two minutes of an auction, the timer automatically extends by another two minutes. This keeps last-second “sniping” from working — everyone gets a fair chance to respond. The auction only closes when two minutes pass with no new bids.
Reserve prices — what they mean
Some auctions have a hidden reserve— the minimum the studio is willing to accept. You won’t see the exact number, but you’ll see a small “Reserve met” or “Reserve not met” indicator on the page. If the auction closes without the reserve being met, no sale happens and no card is charged.
Most auctions don’t have a reserve. Those that do say so on the page.
Buy-it-Now (BIN)
Some auctions also have a BIN price — a ceiling at which you can take the auction immediately, no bidding required. If you want the piece and don’t want to wait or compete, BIN is the move.
When you win
The moment the timer hits zero with you on top, the card on file is charged automatically. No follow-up checkout. No confirmation step. The piece transfers to your collection, your certificate is issued, and shipping kicks off. You get email + push confirmation within seconds.
04
How editions work.
An edition is a numbered run of copies from a single template piece. Edition size is fixed before the drop opens — e.g. an edition of 25.
Each sale mints the next number in sequence (1/25, 2/25, 3/25, …). Numbers are assigned in payment-capture order, not checkout-start order. Once an edition reaches its edition size, it’s closed forever — no more mints, no re-runs.
Every piece in an edition gets its own certificate with its own number. The certificate references the template, so the full provenance of the edition stays visible from any one piece.
05
Payment & cards on file.
All payments run through Stripe. We never see or store your card number — Stripe handles it directly, with the same PCI-DSS Level 1 standards a bank uses.
Cards on file
For auctions, you save a card to your account before placing your first bid. You’re authorizing the system to charge that card automatically if you win — no second checkout step. You can remove or replace the saved card at any time in Settings.
Apple Pay & Google Pay
Both surface automatically at checkout when you’re on a supported device. For mobile collectors this is the fastest path — one tap, Face ID, done.
International orders, currencies & taxes
Prices are displayed in USD. Stripe handles currency conversion automatically at checkout. Sales tax is added at checkout where required by law. International duties and import fees are paid by the buyer at delivery — they vary by country.
06
Shipping.
Physical pieces ship from the studio in Los Angeles. We use ShipStation to print labels and tracked carriers (USPS, UPS, FedEx, DHL for international) depending on the destination and piece value.
Timing
Plan on 4–6 weeksfrom payment to delivery for every order — originals, editions, apparel, domestic, international. That’s the window the studio commits to. Most orders land well before then (US originals usually inside two weeks, apparel within a week), but the studio operates on hand-finished work and edition signings, and we’d rather set the long window honestly than miss a shorter one. International orders add customs time inside the same 4–6 week envelope.
Tracking
The moment a label prints, the tracking number appears on your /orders page and an email + push notification goes out. You can watch the status flow from paid → label printed → shipped → delivered.
Signature, packaging & lost packages
Every order ships signature-required. That’s the studio’s default for every piece, every value, every destination — somebody at the delivery address has to sign for it. It’s the single best defense against porch theft.
Higher-value originals get the extra care they deserve in the box itself — double-walled cardboard, corner protectors, bubble + tissue layering, “Fragile” / “This Side Up” labeling. For unusually valuable or oversized pieces (think gallery-scale originals or commissioned work), the studio can arrange custom freight on request — email hello@sabet.com before bidding or checkout to discuss.
About insurance:the studio does not carry per-piece declared-value insurance on every shipment. Real insurance on original artwork requires formal appraisal that the secondary market hasn’t generated yet for most of the catalog. Where the carrier offers basic declared-value coverage that fits, we use it. Where it doesn’t apply, the studio works with the collector and the carrier directly if something goes wrong.
Lost or stolen packages:if tracking shows delivered but you didn’t receive it, email hello@sabet.com within a few days. The studio works each case with the carrier — sometimes packages turn up at a neighbor, a mailroom, or a back-step the courier didn’t flag. When a package is genuinely lost or stolen and the carrier claim doesn’t resolve it, the resolution is case-by-case: replacement (for editions where possible), studio credit toward a future drop (for 1/1 originals that can’t be replaced), or another good-faith remedy the studio works out with you directly. Per the sales policy there are no cash refunds, but we don’t leave collectors stranded either.
07
Certificates of authenticity.
Every Sabet piece comes with a signed digital certificate of authenticity. The certificate is a public web page (and a downloadable PDF) that records: the piece, who owns it, when it was created, when it changed hands, and the studio signature confirming it’s real.
Each certificate has a unique number. The number is printed on a physical card that ships in the box with the piece, and there’s a QR code on the card that links back to the public certificate page — useful if you’re ever asked to prove provenance at a show or sale.
If the studio issued the certificate, the piece is real. If a piece you own predates Sabet and has no certificate, see Verified collectors below.
08
Transfers.
If you ever gift, sell, or hand off a piece to another collector — on or off Sabet — both parties open the Transfers tab, propose the move, and confirm. The original certificate is voided and a new one is issued in the new owner’s name. The provenance chain stays intact forever.
Sabet doesn’t take a cut of collector-to-collector transfers. We don’t broker them either — money moves between you two however you arrange it. Our job is only to keep the provenance ledger honest.
09
Verified collector status.
The blue check on a collector’s profile means the studio has verified at least one Sabet piece they own. Verified collectors appear on the Top Collectors leaderboard and get a small mark on every comment and bid they place.
You become verified automatically the first time you bid on an auction with a card on file or complete a Sabet purchase. Placing a real binding bid is at least as strong a signal as a manual verification photo.
If you own a Sabet piece you bought before joining the site (off-platform, secondary market, gift), submit a photo plus proof of purchase at /request-verification. The studio reviews each one personally.
10
Live events.
Sabet streams live regularly — studio sessions, drop launches, auction nights. The stream embeds inside /live alongside a chat room and (when applicable) a sidebar with whichever auction is the centerpiece of the night.
You don’t need to sign in to watch. You do need to sign in to chat or bid on the featured auction. Sign-in is one tap (Google, Apple, or email).
Pull the chat up on mobile by tapping the bar at the bottom of the screen; pull it back down with the same tap to give the video the full screen.
11
The installed app & push.
Sabet installs as an app on iPhone and Android — no App Store download. Open sabet.com in Safari (iPhone) or Chrome (Android), tap Share → “Add to Home Screen.” The icon goes on your home screen and opens like any other app, no browser bar.
Once installed, you can turn on push notifications from Settings. Push notifications fire for:
- New drops going live
- You’ve been outbid on an auction
- Drops you’re watching opening
- Auctions closing in the next hour
- DMs from other collectors
- Replies to your posts
You can turn off any category anytime in Settings. Each device manages its own subscription, so you can have the phone on full alerts and the desktop quiet.
12
Your collector page.
Every collector has a public profile at sabet.com/collectors/your-handle. Pieces you own show up automatically, ranked by recency by default. You can reorder them, hide individual ones, or flip your whole profile to private if you’d rather lurk.
Public profiles feed into the Top Collectors leaderboard and the world map of collectors. Going private removes you from both — no judgment either way, it’s your decision.
13
All sales are final.
Every Sabet sale is final. No returns. No exchanges. No cancellations.
The moment a bid is placed, the moment checkout completes, the moment a card-on-file is charged on an auction win — the piece is yours and the price is locked. We don’t honor buyer’s remorse, gifting regrets, market shifts, or mood changes.
No refunds. Anywhere. Ever.Even in the narrow cases where the studio steps in — damaged in transit, lost in transit, wrong piece sent — we replace, not refund. If a piece is genuinely irreplaceable (a 1/1 that’s lost or destroyed in shipping), the fallback is studio credit toward any future drop, not money back.
- Damaged in transit. Photograph the box + piece within 48 hours of delivery, email us. We file the carrier claim and either re-ship the same piece (editions), paint a comparable replacement (originals where possible), or issue studio credit toward a future drop.
- Lost in transit.If tracking goes silent for 30+ days, we re-ship. For 1/1 originals that can’t be replaced, studio credit.
- Wrong piece sent. If the box arrives with something other than what you bought, we cover return shipping and send the correct piece.
The full policy with the exact language lives at /refunds. Reading it is the easiest way to know exactly what you’re committing to when you bid or buy.
14
Help & contact.
Three places for help, depending on what you need:
- FAQ — the short questions answered fast.
- DM in-app — open Messages and send a message to @sabet. Best for piece-specific or order-specific questions.
- Email — hello@sabet.com for anything that needs a paper trail or files attached.
The studio reads every message personally. Average response time is under 24 hours.
